Effective Date: 01/20/2025
Last Updated: 01/20/2025
This Refund Policy outlines the conditions under which US Corporate Filing LLC ('US Corporate Filing,' 'we,' 'our,' or 'us') may provide refunds for services acquired through www.uscorporatefiling.com (the 'Site'). By purchasing Services, you acknowledge and consent to this Refund Policy.
1. General Policy
All service fees are non-refundable once processing has commenced on your order, including but not limited to document drafting, compliance verification, and filing with governmental authorities. Our charges reflect the time, professional expertise, and resources dedicated to processing submissions, not for guaranteed results.
2. Non-Refundable Items
The following items are strictly non-refundable:
- Governmental Fees: State, federal, or third-party charges (e.g., Secretary of State fees, expedited processing costs).
- Completed Work: Any filing, report, amendment, or document preparation already processed or delivered.
- Registered Agent Services: Once service has been activated or appointed with the state.
- Rush or Expedited Orders: Due to the immediate nature of priority processing.
- Annual Compliance Services: Including monitoring, notifications, or compliance tracking, once activated.
3. Limited Refund Conditions
Refunds may only be granted if:
- An order has not yet been initiated and no processing has begun.
- A duplicate order was mistakenly placed and verified by our staff.
- A technical issue on our end prevented successful completion of the Service.
Refund requests that satisfy these criteria will be processed within 10–15 business days to the original payment method.
4. Client Responsibilities
You are responsible for ensuring:
- All information submitted for filings is accurate and complete.
- You carefully review all documents prior to submission.
- You understand relevant filing deadlines and regulatory requirements.
Refunds will not be provided for client errors, missed deadlines, or governmental rejection due to incorrect or incomplete information supplied by the client.
5. Chargebacks & Payment Disputes
Filing a chargeback or payment dispute without prior communication with us constitutes a breach of this Refund Policy. If a chargeback is initiated:
- We reserve the right to suspend or terminate Services.
- We may pursue collection of outstanding amounts, including costs, fees, and damages.
- Persistent non-payment may result in legal proceedings.
6. Order Cancellations
- Prior to Processing: If you cancel before we commence work on your order, you may be eligible for a partial refund (minus administrative and payment processing charges).
- After Processing Begins: No cancellations or refunds are allowed once document preparation or filing has commenced.
7. Refund Request Process
To submit a refund request, you must:
- Contact us in writing at support@uscorporatefiling.com.
- Include your order number, entity name, and detailed reason for the request.
- Allow up to 3 business days for our review and eligibility determination.
If approved, refunds will be processed to the original payment method within 10–15 business days.
8. Policy Modifications
We retain the right to revise or amend this Refund Policy at any time. Updates will be published on this page with a revised 'Last Updated' date.
9. Contact Information
For inquiries regarding this Refund Policy, please contact:
US Corporate Filing LLC
101 N. Monroe St., Suite 800
Tallahassee, FL 32301
Email: support@uscorporatefiling.com